Blog Notifiations

Stay organized and updated with our latest posts


A Place for Your Stuff - George Carlin

Getting Organized in the Era of Endless

SQUALL PRESS, the publishing division of FileHeads, is pleased to announce Getting Organized in the Era of Endless: What to Do When Information, Interruption, Work and Stuff are Endless But Time is Not!
Order yours today!

Posts Tagged ‘organization’

The Value Of a Professional Organizer? Priceless

Friday, June 30, 2017 @ 07:06 AM
posted by admin

Recently, students at Fordham University conducted a study to identify the perceived value of hiring a Professional Organizer. This study identified reasons for hiring a Professional Organizer, the functional results of having hired a Professional Organizer and the perceived value of having done so.  A notable result of the survey was the perceived value of a reduction of stress.  

The Value of a Professional Organizer | Fileheads.net

So, you’re working in your client’s home. You are doing all that magic you do to make space for possessions where before there had been none, identifying excess for donation or give-away, and enabling your client to access what they want when they want it. But when your client hands over the payment, do you know what they value the most?

Professional Organizer’s Value To A Client

According to a survey entitled “Customer Value Perception of Professional Organizers”* conducted by researchers at Fordham University’s Gabelli School of Business, nearly half of the respondents reported that hiring a professional organizer is associated with spending more quality time with their family and friends. What clients feel they are paying for, most of all, is a social value of getting organized. Getting organized is also highly correlated (49%) with reducing stress. Although the price of paying a professional organizer is not reported as “economical,” the perception is that it’s really worth it for its “social” value.

Another primary finding of the survey is that our clients want to be heard. Of the clients surveyed, 65% of respondents report that the “empathetic nature” of a Professional Organizer builds trust. They value the conversations we have with them and the time we take to hear their stories.

Our experience and our confidence in ourselves is also perceived (over 90%) as a trust-builder. Building trust makes it possible for our clients to accomplish what the researchers identify as one of the foremost psychological values of getting organized: overcoming the emotional attachment to stuff. Fifty-eight percent of respondents cite this as a specific value of hiring us. But an even more prominent (66%) psychological value is that following the instructions of a professional organizer is easier and less stressful for our clients than making an organizing plan on their own.

From a functional point of view, 55% of respondents experienced greatly increased confidence when organizers shared organizing processes such as sorting, labeling and storing. These benefits are notable, but the most valued outcome for our clients is the capacity to find what they are looking for quickly. A full 74% felt increasingly more confident or greatly confident that hiring a professional organizer would help them in this area. Boom.

What’s The Bottom Line?

Now let’s talk bottom line: Ours and our clients. Our clients do not perceive hiring a professional organizer to have a strong financial value as measured by typical residential organizing indicators like paying bills on time, buying fewer new items, or avoiding duplicate purchases. Because neither productivity consultants’ clients nor business clients were the focus of the survey, the perception of the financial value of organizing definitely deserves more research.

However, what about our bottom line; what can we do to increase business with the knowledge we now have? Most importantly, we can be the kind of organizers who know how to communicate well with clients, to show empathy and to listen to their needs. NAPO and many coaching organizations offer classes that can “up your communication game.” Our research partners at Fordham University recommend that professional organizers also sharpen their sales pitch to clearly define the social and psychological benefits of getting organizing and not just the functional value. And lastly, it wouldn’t hurt if we implement innovative pricing schemes to make our services more economical, if we are not already doing so. Concepts such as sliding scales, pricing packages, or special discounts are examples that are economical but do not undercut our value-rich rates.

Where Does A Professional Organizer Go From Here?

There is much fertile ground for ongoing research. One fact that leaps out from the survey is that both we organizers and our clients are overwhelmingly female-identified. Would the results of the survey be different if the sample included more male respondents? We simply do not know…yet. But we do know that the market for bringing men into the profession and into our client base is wide open. The motivation of millennials (26-35 year olds) for hiring professional organizers is least well-known. Over 80% of respondents were over 46 years old. Perhaps millennials are too young to need us…yet. But we should get ready. They’ll be here. Let’s be sure we’re reaching out to younger people to join NAPO. We may find that their cohort clientele will have totally different perceptions of the value of professional organizing and productivity consulting.

* NAPO professional organizers and productivity consultants volunteered the names of clients to participate in the survey. The researchers contacted the clients by email. Assuring anonymity, 96 clients actually completed the survey. Background research was also gathered from industry-related blogs, articles, white papers, personal interviews with professional organizers, and websites.

The Value of a Professional Organizer | Fileheads.net

This post originally appeared on the NAPO Get Organized blog.

Did you like this? Share it:

Triage: The New Time Management Skill©

Monday, September 28, 2015 @ 08:09 AM
posted by admin

Triage: The New Time Management Skill © by Judith Kolberg

We live in an era of endless connections, interruptions, distractions and time demands. New tasks come at us at an alarming rate from multiple sources: emails, texts, tweets, calls, friends, fans, family, pings, rings, and vibrations via all sorts of devices. Over the years we’ve developed many ways to cope, capture and conquer the onslaught including urgent and important matrixes , decision-making trees, and prioritization strategies

I would like to propose that the era of endless requires a whole different take on managing our time and tasks, something I call “triaging.”

Triage is a disaster management term. I am a Community Emergency Response Team graduate, which is a civilian disaster preparedness training program. We learn that if adequate resources are available (first responders, medical equipment, trained personnel, etc.), you try to save everyone. But if resources are scarce or limited, ‘triage’ is the process used to quickly sort injured people into groups based on their likely benefit from immediate care. In a hospital emergency room, the people who scream the loudest do not get care first, nor is it allocated on a first-come, first-serve basis. A triage nurse quickly assesses who needs urgent care and who can wait because there are never enough resources to treat everyone at the same time.

In the Era of Endless, we need to act like the triage nurse. To some of us triage comes naturally. All day long we’re able to volley the bombardment of incoming messages vying for our attention and mentally shuffle our to-do deck, deciding on the run “do this now,” “this can wait,” or “ok, I was going to do that, but this new thing is more important so now that comes next and I’ll move that other thing lower on the list.” Triaging is based on emotions and intuition. First-responders to a disaster scene will tell you they don’t do a lot of analysis. They simply know how to allocate their resources for maximum effect for the greatest number of people. If you don’t have the triage instincts of a first responder, here are some triaging tips:

Go with your gut

David Allen, the productivity expert, observes, “Prioritize [or in this case, triage – JK] according to energy, mood, intuition, and emotion. Learn to listen to and trust your heart. Or your intuition, or your gut or the seat of your pants or whatever anatomy is the source of that mysteriously wonderful ‘still, small voice’ that somehow knows you better than you do, and knows what is better for you than you do. LISTEN to it…take the risk to move on your best guess, pay attention to the results and course-correct as you keep moving along.”

Verbalize your to-do list

Say what you are thinking out loud. This can be very clarifying. If a task sounds important as you say it aloud, there’s a good chance you’ve made the right call.

Alleviate worry and guilt

“I make a careful To-Do list. I prioritize it every day. I assign A, B, and C to each task and integrate new tasks as soon as I learn of them. Then, when I wake up in the morning, I totally ignore my list and do the two tasks that immediately alleviate worrying whether they’re on my list or not,” a client tells me. Dispelling worry is a great use of your limited time. It clears the head and frees you from emotional drains that will thwart all your other work. Like assuaging worry, doing tasks that free you from guilt will also allow you to focus on other work.

Stop the bleeding and open up the airways

Disaster victims in need of complex medical attention beyond available resources are tagged or located to a special area until more medical help arrives. But first their bleeding is stopped and their airways opened. In organizing terms, stopping the bleeding and opening up the airways means doing the most effective thing possible in the time available to you. You won’t be able to complete a complex project all at once, but there’s always something you can do to be effective. That might mean initiating a meeting, developing an action plan, holding a brainstorming session, or doing something as simple as sending a well-crafted email or making a concise phone call.

Triaging incoming messages, time demands and information is not a perfect analogy to the kind of triaging done in disaster management, but I think it begins to move us to another model of time management better suited for the times we live in.

 

Getting Organized in the Era of Endless by Judith KolbergIf you want to learn more about how our world has changed into one full of infinite information, constant distractions and boundless stuff, I recommend my book Getting Organized in the Era of Endless: What to Do When Information, Interruption, Work and Stuff are Endless But Time is Not.

 

Other Posts You Might Enjoy

Future Sense and the Rise of Time Management: Part I

Time Management and War: Part II

Post-Clock Time Management©: Part III

 

Calendar of Upcoming Organizing Events

Institute for Challenging Disorganization (ICD) Annual Conference and Exhibition – September 17-19, 2015, Cleveland, OH.

Professional Organizers of Canada, Virtual Chapter, January, 2016

National Association of Productivity and Organizing Professionals (NAPO) Annual Conference and Exhibition. May 18-21, 2016, Atlanta, GA

Did you like this? Share it:

The Get-Things-Done-Now-Guide for ADHDers

Sunday, February 2, 2014 @ 10:02 AM
posted by admin

Feeling overwhelmed, ADHD adults? Here are 11 how-to strategies for de-cluttering, managing paper, overcoming distraction and feeling less anxious about deadlines.

Did you like this? Share it:
off

More Sacrifice : Less Stress

Sunday, January 12, 2014 @ 11:01 AM
posted by admin

“If we’re too tipped to the side of fun in life and we neglect our work commitments, that is a kind of imbalance that can cause all sorts of stress such as unpaid bills, debt, not seeing things through, or a reputation for being unreliable. On the other hand, if we work ourselves to death and don’t tip things over to the fun, relaxing, recreating side of life, we can likewise be unhappy and stressed. So balance is important. I tend to take a long view on balance. For instance, when I’m writing a book, I can sacrifice friends, family, and fun because I can see the light at the end of the tunnel. So my life can be terrifically unbalanced in favor of work, but I know it’s only temporary. When I travel, I hardly do any work. I’m fine with knowing projects await me after I’m done goofing off. Try to be as proactive as you can about when you will deliberately unbalance your life in favor of work or leisure. And take a long view – life will balance out over the longer term. And oh yea, keep that light at the end of the tunnel nice and bright!”

Judith Kolberg – Award-winning Professional Organizer & Humble Thought-Leader

Excerpt from http://theothersideoforganized.com

Did you like this? Share it:
off

Getting Organized Podcast

Monday, November 4, 2013 @ 02:11 PM
posted by admin

Judith Kolberg is a pioneer in the field of chronic disorganization and in this interview with Francis Wade she shares the key insights from her book – Getting Organizing in the Era of Endless: What to do when information, interruption, work and stuff are endless but time is not!

Listen in to learn how to manage the excesses and downside of endless information, interruption, work, and stuff, while reclaiming your time.

Did you like this? Share it:
off

Getting It Up For Organizing

Wednesday, April 13, 2011 @ 07:04 AM
posted by admin

Sounds like a Viagra commercial, doesn’t it? Sorry to disappoint. I’m taking about initiation. It’s tough for people to who are challenged by disorganization to initiate organizing especially if it’s not intrinsically rewarding to you. Borrowing a page from the ADD playbook, the reason initiation can be hard for some people is that initiation, an executive function of the brain, may be lacking.

I teach my clients who find it hard to get organizing efforts started to use the following tips:

  • Get into a more stimulating setting – A coffee shop, local restaurant, or even a hotel lobby. The trick is to find a place not too distracting.
  • Fit the task into your natural rhythm. Maybe you need to put the dishes away before you organize your desk.
  • Leverage procrastination. Procrastination works because it builds up adrenalin and shoots endorphins into the brain but that can be bad for your health if done too often. So use it wisely.
  • Break the task down. Even doing a part of a task can get you going.
  • Invest yourself in the project or task. Reframe it as a personal challenge.
  • Build in a really satisfying personal reward.
  • Avoid “all or nothing” thinking. Little steps count!
  • Try brief physical exercise before taking on an organizing project.
Did you like this? Share it:
off