Archive for the ‘Time management’ Category
We live in the Era of Endless, confronted by infinite information, incessant interruptions, constant distractions, unending work, and boundless stuff. All this ‘endlessness’ butts up against the one thing that remains intractably finite – TIME. In this book you will find brand new, simple, and effective organizing strategies and solutions appropriate to the Era of Endless. Manage the excesses and downside of endless information, interruption, work, and stuff! And reclaim your time!
Decision-making is a great life skill. Decisions move myriad little daily tasks along to accomplishment, allow us to make progress on complex projects, and keep us on the path toward goal achievement.
Chronically disorganized (CD) people love the thrill of the hunt for information to help them make a decision, but the activity of actually making decisions — not so much of a thrill there. And now that we are living in the era of endless information, the hunt for information can undermine decision-making even more. Truly, we can search the bottomless pit of information endlessly and still there would be more.
“I’ve got to decide what my students need to read each semester,” says “Lisa,” a college professor. Lisa prepares her students’ reading list by reading academic journal articles, reviewing e-books, watching videos, listening to podcasts, and reading blogs.
“I love this part, the actual hunting down of information,” Lisa says. “It’s like being on a safari.” She’s so afraid she’ll miss something vital to her students’ education that she endlessly prepares right up to the deadline when the course curriculum and reading list are due. “I run out of time to decide what to include and exclude because I get so caught up in the search. It’s always so stressful.”
Another woman spends as much time researching a new backpack for her child as she does his summer camp.
Quoting psychologist Kent Berridge in an article on Slate, Emily Yoffe writes, “[Information addicts] become obsessively driven to seek [a] reward [on the Internet], even as the reward itself becomes progressively less rewarding once obtained. … [W]e find ourselves letting one Google search lead to another. … ‘[T]he consumption renews the appetite.’
Just sitting in front of a screen can be a burst of a pleasurable mood for some of our clients (a “dopamine squirt,” I’ve heard it called). And then there is all that wonderful “serendipity information,” the accidental and incidental good stuff our chronically disorganized clients encounter on the way to what it is they are looking for.
Are We Done Yet?
Endless information can also cause some people to freeze altogether when it comes to decisions. Many people, CD or not, often choose the default 401(k) plan at work or automatically renew a health insurance policy without considering alternatives because “there is just too much information.”
Endlessly adding data, more information, and inputs leaves us precious little time to stand back; and it is this standing-back, this bit of pull-back, that allows us a little cognitive space for judgment to be applied so we can tell if we’re “done.” Being done is increasingly a moving target when comprehensive information knows no bounds and there are so many decisions to make.
So what are some organizational moves to enhance your ability to make decisions?
- Research/search in proportion to the consequences or risk. A wrong decision about a backpack has much less consequence than a summer camp, so devote less time to it and be a little more proportional in time and effort based on the risk involved.
- Set “done” or “enough” ahead of time. Set a quantitative limit (rather than a qualitative limit) to your informational pursuits (for example, three hours of research, three different brands of backpacks, and five camp selections).
- Pull-back. After amassing information for a project or assignment, plan time to pull back, assess what you have, figure out what’s missing, and fill in the gaps, rather than just going and going.
- Decision-making “freeze” and default decision-making can be the result of a deadline’s approach. Add more lead time to your projects. It may be hard to estimate how long it takes to search and digest information.
- Offload serendipity information and save it to the side to look at later so you won’t be distracted from the main search, research, or informational hunt.
And finally, be at peace with your decisions. Making decisions large and small, living with those decisions, and moving onto the next decision is healthy.
If you are paralyzed by decision-making, live in fear of making a wrong decision, or are obsessed about finding just the right information, seek the advice of an experienced ICD professional organizer or a counselor with anxiety specialization.
FileHeads Professional Organizers is pleased to announce,
Organizing in the Era of Endless, a teleclass series.
“We live in the era of endless and it is a game-changer for professional organizers”, notes award-winning organizer and industry-futurist Judith Kolberg, who will be conducting the teleclasses. Endless information, endless interruption, endless availability and endless work bump up against the one thing that remains finite: time. Organizing in the era of endless requires professional organizers to learn new skills and leverage traditional ones to best serve their clients and stay at the top of their trade.
Class 1 – June 14 7:30pm – 8:30pm ET/ 4:30pm – 5:30pm PT
Organizing in the Era of Endless Information:
This teleclass will address the organizing impact of the availability of endless information including inundation, the rise of new classes of information, the challenge of achieving closure, and the e-hoarding phenomenon. New concepts, methods and approaches for organizing in the era of endless information will presented including The New Done, utilization of human and machine filters, personal information retention, the Law of Diminishing Return, and mitigation of e-hoarding.
Class 2 June 21 7:30pm – 8:30pm ET/ 4:30pm – 5:30pm PT
Organizing in the Era of Endless Interruption:
This teleclass will address the changing nature of ‘interruption’, the difference between interruption and distraction, and the effects of task incompletion. New concepts, methods and approaches will be presented that include understanding and planning for POP (Potential/Opportunity and Possibility), the Progress Principle, and optimizing task completion.
Class 3 June 28 7:30pm – 8:30pm ET/ 4:30pm – 5:30pm PT
Organizing in the Era of Endless Work and Endless Availability
This teleclass will address the organizing implications of a society where the 40-hour work week is rapidly becoming the new part time even as personal productivity rises. The benefits and challenges of technologically-enabled constant availability are also discussed. New concepts, methods and approaches for organizing in an era of endless work and availability are presented such as measuring personal productivity, the Leisure Dividend, Triaging, and preventing time theft.
Each one-hour class includes:
- handout and 15 minutes of Q&A
- a Resource List
- an audio recording of the class
- a certificate of attendance (*This class is likely eligible for CPO® CEUs)
Cost for the series: $149.00
Class registration is limited so please register today HERE
(you will be directed to pay via paypal with credit card or check)
• Quick link to register if you are blocked from using the button:
• Link to page with handouts (password needed – you will receive password when you register)
Organization and Quality of Life
Organization is a little like art. We may not always know how to describe it but we know it when we see it. Without ‘organization’ the quality of our lives is diminished. I have been privileged, as a public speaker to travel to Japan and The Netherlands. I have had organizing clients in Bermuda and Costa Rica. And I’ve corresponded regularly with readers of my books in Korea, Brussels, England and Saudi Arabia. Everyone I have spoken with shares the view that quality of life and organization are paired. “An organizer is uniquely able to influence a client on reaching goals, managing stress, and getting things done” notes Mayumi Takahari, President of the Japanese Association of Life Organizers. Reaching goals, managing stress, and enhancing productivity are at the very heart of a good quality of life. My Bermuda real estate client said, “I want to conduct my business efficiently but not lose sight of old ways that bring us quality of life in Bermuda.” In organizing terms, that meant setting up office hours rather than permitting constant interruptions, and developing routines at work so her fine 18th century home could be dedicated to family and leisure.
Organization and Demographic Shifts
The Japanese are known for living and working efficiently in small spaces. The average home is only 983 square feet. They enjoy the planet’s longest life span. It is common to see active 80 and 90-year olds. There are also many baby boomers. Elderly Japanese are increasingly moving into senior community homes. Many middle-age boomers no longer want their parent’s possessions. “Middle aged people and younger prefer to shop at IKEA”, my Japanese/American translator told me. Coping with multi-generational stuff that is no longer wanted or handed-down is an example of how professional organizers are smoothing out these demographic shifts. Demographics in The Netherlands are also shifting. It is common for both household adults to be working. Boomers are sandwiched between the needs of their grown children and elderly parents just like in the US. Affordable housing is in very short supply. And, more and more people are working from home as corporations outsource. Here too, organizers smooth the way helping families and businesses manage projects, time, clutter and space.
Organizing Makes The World Greener
The rain forests of Costa Rica with ozone-filled clouds wafting past 2,000 year old trees and bizarrely colored frogs jumping at your feet can turn anyone into an environmentalist. My client, a professor at a Costa Rican university, and I traveled miles to take waste paper from her office to a trade school where it is combined with banana by-products and pressed it into another generation of paper. Recycling, reusing and repurposing is important in small countries were landfills are not an alternative. Even small towns in Japan have modest recycling centers. Charitable-giving, with its roots in the Christian church, is not a big part of Japanese culture. In Holland these charitable thrift stores are common and known as ‘kringloopwinkels.’ “In the Netherlands we are known for frugality”, a leading organizer told me. “Our clients tend to want certain objects completely used up before they are willing to discard them.” Yard sales and garage sales are strictly a US tradition, though flea markets have there origin in Europe. My Dutch colleagues were unfamiliar with consignments stores but Tokyo touts high-end, designer brand consignment stores. Every country has its own reuse, repurpose and recycle methods.
Organizing Is Universal and Personal At the Same Time
Organizing has universal appeal, but it is still a fairly personal activity. This is very beneficial to chronically disorganized clients who require one to one assistance. A Japanese organizer asked me, “I am patient while my client learns the organizing process. I believe it is better to wait than rush her. However, it means the organizing takes a very long time. Can you tell me how to manage a client who works so slowly?” Organizers everywhere confront these issues with grace and compassion. The Netherlands, with its long tradition of psychology (think Freud) makes it easy for organizers to connect how the mind works to how people organize. If you are diagnosed with ADD you can get a ‘persoonsgebonden’, a personal budget from the government for services, including organizing services. In Japan, an obstacle to organizing like a neurological disorder or a learning difference might still be considered a personal failing though thanks in part to professional organizers, that is changing. In Bermuda, Costa Rica, and many countries throughout the world, asking for organizing support carries a stigma. Organizers are playing a role in helping to bring that stigma to an end.
—-This article originally appeared in the March/April 2012 issue of NAPO News.
My client, Lisa does not know how to stop. Lisa is a 39-year old university professor. Like most professors, when it is time to prepare her student’s reading list, she reviews hundreds of books and academic journal articles. That was overwhelming enough, but to ‘keep up’ now, she also has to go through videos, podcasts, and blogs. “I’m afraid I’ll miss something really vital to their education”, Lisa says. She researches and prepares, prepares and researches until the final deadline for submitting the reading list looms close and large. “I have no idea when to stop because I have no idea when I’m done,” Lisa confesses.
It’s a common complaint these days. In the era of endless, information is infinite, but time is not. Time is finite. So at some point quantity has to be qualified. What is a sufficient quantity to sift thru? How much is enough to qualitatively satisfy a need? It’s increasingly difficult to know. Too Big To Know by David Weinberger traces the history of facts as they evolved from scarce, isolated foundations of finite bodies of knowledge to the present day where knowledge and facts are common, group-oriented, and readily available. The concept of rare has gone away in an era of endless when things are equally and endlessly available.
If you find it difficult to stop, here are some tactics you can use:
- Practice the Law of Diminishing Returns which is the tendency for a continuing effort toward a particular goal to decline in effectiveness after a certain level of result has been achieved. Or, as a client in Houston once put it, Stop when the lemonade ain’t worth the squeeze.
My client Debra is an HR director for a law firm. Her job is to find qualified prospective attorneys to work for the firm. The longer she keeps looking, the more the open post continues to go unfulfilled. The other attorneys have to add more work to their plate to cover for the unfulfilled position, and the as-yet unhired attorney’s contributions are forestalled. Debra says, “It’s just not worth it to the company for me to keep going and going and going with my recruitment efforts.”
- Spell ‘done’ out ahead of time. Debra decided to prospect the 10 best candidates as a result of her best efforts exerted over 30 days. Any more effort applied actually diminishes the return.
- Keep in mind that progress towards closure is a quality of life issue. It is good for your mental health to complete things. David Allen, of Getting Things Done fame rightly observes that, “When we spend a lot of psychic energy on half-closed loops, on things left undone, we waste time and energy that could be put to better use elsewhere.”
- Ask yourself, outloud, what are the 2 things I can do right now to bring this task/project to closure, to get it off my to do list? It might be to make a call, find something on the web, get a question answered, or take even a small action towards closure.
- Close before you open especially in the morning. Finishing something early in the day builds a “meaning reservoir”, an expert on obsessive behavior once told me. Completing just one thing early in the day can give meaning to the entire day.
- Focus on one or two big wins for the day.
Are you confused about what information to keep? How to keep it and for how long? Digital society has given rise to entirely new classes of information that require us to make more and more deliberate us decisions about our ‘stuff’. If you don’t decide, you let the deluge of information overwhelm you. Consider bank statements, for instance. Hard copy or digital or both? Hard copy gives you that ease of viewing without ever being near a computer (assuming your bank statements are well-organized), and are permanent unless you have a major fire in your home but they do take up space. Digital copies are neatly organized and invisibly stored but only accessible with a computer. Also, many banks are putting a limit on how long they’ll keep your digital data. Both versions, digital and hard, seems a bit exccessive. And so it goes, for every document and bit of information you encounter.
New Classes of Information Sample______________________
Born digital/stays digital E-greeting cards
Born digital/tangible twin set Electronic legal document, printed and signed
Born digital/selective tangible E-mail
Born tangible/stays tangible Greeting cards received by snail mail
Born tangible/digital twin set Heritage photos with no negatives that are scanned
Born tangible/selective digital Business cards
In the book Delete: The Virtue of Forgetting in the Digital Age, the author, Viktor Mayer-Schonberger predicts photos and documents will soon come with self-determined expiration dates and the capacity to self-destruct. Remind anybody of Mission Impossible? Until then, I highley recommend, given our digital society, that you proactively determine which documents are in which class. Those decisions will then guide you about storage, retention and disposal. But if you’re still overwhelmed, contact a local professional organizer to give you a hand.
A day is still 24 hours long yet there are features of modern work that seem to bend a day a little bit farther over its natural edges, a phenomena I call ‘work creep.” In the name of greater productivity, there are out-of-office conference calls, weekend team building trips, shifts to cover, and time zone differences. ‘ Technology has made it possible to work without an office, without a supervisor, and without regard for time of day. In the absence of absolute clarity about the boundaries of work, the line between our working lives and our non-working life is blurred, and discretionary time is disappearing altogether. 62% of at-work email users check work email over the weekend. 50% check email on vacation. In 2009 Americans threw away 465 million vacation days. And 40-hours is rapidly becoming the new part-time. Add to this mix, the fact that we are in a deep recession where the expectation of working longer hours is the norm, and its no wonder we find it hard to find the time to anything but work.
As a professional organizer and time management expert, I tell my clients that I will find them more time, but not to invest into more work. Instead it will be leisure time that we will actually put into their schedule to rest, relax and recreate. Here is where that time can be found:
- Use Skpe, web-based meeting programs, and phone to limit face-to-face meetings.
- Agendize business phone calls, all meetings, and interactions. Write a teeny agenda of what to cover, ask, solve or do at those interactions.
- Delegate to the machines. Taking time to learn how to optimally use your smartphone, tablet, web tools, software and apps can be a huge return on investment in terms of time you save.
- Limit social media usage to a hour at a time. Set an alarm. Get up, walk, and then before setting the alarm for the next hour, decide if you can knock off.
- Schedule leisure, rest, relaxation, and every other kind of downtime. It may sound counter-intuitive to your sense of spontaneity and fun but you’ll find you have the best of both worlds: spontaneity and planned non-work time.
Need more help? Contact a professional organizer who can show you how to manage your time to combat work creep.
PURGE AND OUTPUT
A society marked by inundation requires a new time management, one that puts more of an emphasis on purging and output than the old time management does. We regularly have to carve out time to clear up backlog and inundation whether it’s our hard drive groaning with content, flash drives of mysterious content floating around the desk, or scores of bookmarks and RSS feeds. Purging has to move into the mainstream of our schedules and not left “for a rainy day” or “when we find down time.” Those days are gone and not coming back.
Here are three ways to purge:
- Scour your Favorite (bookmarked websites) and RSS feeds monthly. What else do you do monthly? Review your investment statements? Visit your Mom? Tie your scouring habits to something you already do monthly.
- Download thematic, archival content to flash drives and label the flash drives. Get stuff off of your hard drive that has a theme and is inactive. Examples might be an old job search, or the research material for a report you finalized. Another option is to send this stuff to the cloud using Dropbox or another cloud alternative.
Purging takes time up-front. The return on this organizing investment is great. It saves time finding information, saves time coordinating files together, and saves time releasing space on your computer. It also saves time that would otherwise be wasted worrying about what is where. Never underestimate how much wasted energy and time is devoted to worry.
Output activities means actualizing all that information you have gathered. Make it come alive. Use it. Output activities include:
- Print your favorite photos. You are allowed to have favorites!
- Plan time to view videos and movies
- Move your music files to where you’ll actually listen to them
Couple your purging habits with output activities, and you’ll be able to turn ’overwhelm’ into plain old ‘whelmed.’
In a world of endlessly available, unlimited information, it is not so easy to know when a job has been completed and has come to closure. If you’re doing research, how do you know when you’re done especially when there is so much more information ‘out there’ that could be incorporated into your findings? How in-depth or thorough does a report need to be before it can be considered done? Unlike other kinds of work, knowledge work requires judgment and experience to determine when you have reached the point of diminishing returns where additional work will not add enough value to justify the cost, effort and time. Closure has come to mean not so much when something is ‘finished” as when the tendency for a continuing effort toward a particular goal actually causes effectiveness to decline after a certain level of result has been achieved.
My client Marsha is in HR, charged with ‘prospecting for the best legal talent available’, one of those knowledge work kind of assignments that can go on forever. “I never knew when enough was enough. I attended recruitment fairs, interacted on social media, prospected at law school events…there just seemed no end to the work.” Meanwhile, all that time prospecting for a new attorney meant the open post continued to go unfilled, the other attorneys had to add more work to their plate, and the yet unhired attorney’s contributions was forestalled. “It’s just not worth it to the company for me to keep trying to find the perfect candidates. I’m done when I prospect what I think are the best 25 candidates a month.”
Another factor that affects closure (finishing or completing something) is the extent to which one is taken off task by an interruption or distraction Each day a typical office employee checks e-mail 50 times and uses instant messaging 77 times, according to RescueTime, a firm that develops time-management and tracking software. So defend your right to concentrate. If you truly need to close the door, turn off the cell, and leave email unattended for 3 hours, do it. A recent Harvard University study of 600 managers found that the most significant factor in their perception of their best work days were the days when they made progress, the days they were able to move work forward to closure. Their findings are in a new book called The Progress Principle by Teresa Amabile and Steven J. Kramer. I have a client who puts yellow crime scene tape across her cubby office opening. She doesn’t have a door but the message is clear. Don’t disturb her till the tape comes down. Many companies have a “no devices in this meetings” policy. Find a place to hide where you can concentrate.
The point of productivity is to generate a ‘leisure dividend.’ When you are productive you do more in less time leaving you time left over for not working, for having fun or just relaxing. At least that’s the theory. Some people are naturally productive. They can prioritize instantly, integrate new tasks on the run, and finish what they start. Productivity tools such as mobile devices with multiple functions, apps, and cloud-based tools can increase productivity. The problem is people tend to reinvest their leisure dividend into more work instead of into leisure. Only 38% of Americans take all of their vacation days. 72% check into the office during their vacations. You recall Clement Clark Moore’s Twas the Night Before Christmas? Remember the line “. ..and mamma in her ‘kerchief, and I in my cap, had just settled our brains for a long winter’s nap. Not, “…had just settled down for a long winters nap”, but instead “…had just settled our brains for a long winter’s nap.” We need to rest our brains. All that information we are getting? It needs to be digested, it needs to sink in, be reflected upon and that requires rest.
How do you measure personal productivity? Some people are taking a crack at tracking all their time using a variety of apps. I think tracking our time holds some value but the time is takes to do all that tracking might be using up any benefit of time gained being productive in the first place.
If you are someone who strives for productivity but has difficulty realizing your leisure dividend, try doing the following
- Take whatever vacation you have coming to you. Scientists have found that it takes at least 3 days to relax, and to feel you are on vacation, so take at least 4 days.
- Full engagement in reading is also a good investment of your leisure divident. In-depth, hard copy book reading is a multi-sensory experience involving motor, visual, materiality, and focus that helps us be engaged but relaxed.
- Exercise promotes weight control, lowers stress, controls cholesterol, and supports a good night’s sleep making it a top choice for investing your leisure dividend.
- Sleep a little more or learn to nap.